Last Updated: January 30, 2026
Privacy at a Glance
We collect only the information necessary to provide our relationship management services. We never sell your personal data, and you maintain control over your information at all times.
Information You Provide
- Account Information: Name, email address, password, and profile details
- Contact Information: Details about your professional connections and contacts
- Communications: Messages, notes, and interaction history
- Profile Data: Professional information, preferences, and settings
Information We Collect Automatically
- Usage Data: How you interact with our Service, features used, and time spent
- Device Information: Device type, operating system, browser type and version
- Log Data: IP address, access times, pages viewed, and referral URLs
- Cookies and Tracking: Session data, preferences, and analytics information
We use your information to:
- Provide and maintain our relationship management services
- Create and manage your account
- Process and respond to your requests
- Send important notices and updates
- Improve our Service through analytics and research
- Provide customer support and technical assistance
- Prevent fraud and ensure security
- Comply with legal obligations
- Generate insights and recommendations about your professional network
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent
We will share personal information when you give us explicit consent to do so.
Service Providers
We may share information with trusted third-party service providers who help us operate our Service, such as:
- Cloud hosting and data storage providers
- Email delivery services
- Analytics and monitoring tools
- Customer support platforms
Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
We implement appropriate security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Audits: Security practices are regularly reviewed and updated
- Secure Infrastructure: Industry-standard security protocols and monitoring
- Employee Training: Staff are trained on data protection and privacy practices
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our Service through analytics (in anonymized form)
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
You have the following rights regarding your personal information:
Access and Portability
- Request a copy of your personal data
- Export your data in a portable format
Correction and Updates
- Update your account information at any time
- Correct inaccurate personal data
Deletion
- Delete your account and associated data
- Request deletion of specific information
Communication Preferences
- Opt out of marketing communications
- Control notification settings
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for the Service to function properly (authentication, security, preferences)
Analytics Cookies
Help us understand how users interact with our Service to improve functionality
Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.
Our Service may integrate with third-party platforms (email providers, calendar apps, etc.). When you choose to connect these services:
- You authorize us to access specific data from these platforms
- Your use of third-party services is governed by their privacy policies
- You can revoke these connections at any time through your account settings
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to such transfer and processing.
We may update this Privacy Policy periodically. When we make material changes:
- We will notify you via email or through our Service
- The updated policy will be posted with a new "Last Updated" date
- Continued use of the Service constitutes acceptance of the changes
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: admin@momento.com
- Subject Line: Privacy Policy Inquiry
- Mailing Address: Momento, Ground Floor, Gallery Building, Dublin Road, Belfast, BT2 7HG
Data Protection Officer
For specific privacy concerns or to exercise your data rights, contact our Data Protection Officer at dpo@momento.com